• We're Here to Help

    Welcome to our FAQ page. You may also contact support here.

New Customers - FAQ

We’ve compiled a list of answers to common questions.

How much does Search Magic cost?

Since Search Magic is a fully customized search solution, each installation is priced according to number of products and website traffic.  We don’t know what those numbers are until we discuss these with you.  One thing is for sure though, Search Magic is designed to be the most affordable customized search solution on the market today, and we will work with you on pricing.

Is there a monthly fee?

Yes, Search Magic is a SaaS (Software as a Service) installation. Your monthly fee encompasses hosting, technical support, and product updates. The monthly fee is determined by your item count and website traffic.  Again, we can assure you that our goal is to be the most price competitive solution on the market and we will work with you to determine the best pricing for your needs.

How long does installation take?

It varies.  Installation depends a lot on how many items your store has and the complexity of the products.  If you sell items that have lots of different criteria like multiple size and color variations, setup will take longer than a store that has only 250 items that do not have size and color variants. But rest assured, Search Magic is a full service solution.

Can you show me Search Magic's features compared to other search products?

Yes, you can view our comparison PDF here.

Existing Customers - FAQ

We’ve compiled a list of answers to common questions.

How do I contact support?

If you are an existing customer, and you need support – you can send an email to (support) at yourstorewizards.com or call us at 877-979-4927.

What should I do in the event of an emergency?

If you are experiencing an emergency, we suggest you call us at 877-979-4927. There is an option for 24/7/365 support.

Still Have Questions?
Contact Us