Is something 'broken' in your store? Don't wait for sales to drop, let the experts check it out... Your Store Wizards will have a member of our expert programming staff investigate your issue. Our rate for troubleshooting is $150 - $250/hour. Most issues can be identified within 1-2 hours once our programmers start their work; however, to avoid unpleasant surprises, please let us know how frequently we should contact you to get approval for continued assistance. Once we find the source of the problem, we'll advise you of the cost to repair.
If an RTML template or other enhancement created by Your Store Wizards (unmodified by other
programmers, of course) and installed into your store by us within the past 9 months is the source of the issue, we will repair or remove our template at no charge.
For best results...
Please allow (yourstorewizards) access to your store editor.
Please provide a detailed description of the problem in the checkout comments.
Please make sure we know your store URL or STORE ID.
Be sure to check the "critical rush" box above if you need immediate assistance
We fully support any templates or features purchased from, or installed by Your Store Wizards.
Your Store Wizards cannot be held liable for any damages caused by using the template transfer utility improperly or by improper use of any self installed templates. We have never had an issue but need the legalese for anyone who might use a screwdriver to hammer a nail.
17 Hammond Suite 403 Irvine, CA 92618
[toll free] (877) ysWizards (877) 979-4927